Articles, tips & tools | January 2021

What Patients Want in 2021

Good-bye 2020 and all the problems you brought. It’s time to look forward to the new year. What do people want most this year? For things to be fast and easy. Here are some ways that top dental practices are making patient visits more convenient than ever:

  • Online appointment scheduling
  • 24/7 live chat so they don’t have to call to get answers
  • Electronic forms they can complete before their visit
  • Online payment portal or the ability to pay from a mobile device
  • Monthly payment plan options
  • Expanded office hours
  • Fewer visits to accomplish their goals
  • General dentistry and specialty care in one place
  • Telehealth appointments when appropriate

Technology such as digital radiography, intraoral cameras, 3D printing, same-day crowns, dental lasers, and cone beam CT also make dental care more convenient and can give you a huge advantage over your competitors.

New Ways to Make Things Easier, Faster & Better

Our goal is to bring in more patients and simplify the process from scheduling to check-out! Ask us about our full suite of services:

Amplify 24/7 live chat: Our team of smile specialists convert your website visitors into appointments by responding within 7 seconds. They can either schedule directly into your PMS or collect all the relevant information to send to your team.

Online Scheduling: Think of it as OpenTable for your patients. Our flexible scheduling feature integrates with your PMS and allows your practice to tailor availability for all providers with just a few clicks.

Payment Plans: Process in-office transactions, send text-to-pay invoices, and create monthly payment plans with 0% merchant fees. 

Connect Telehealth: Not sure how COVID might impact your business in 2021? Leverage our teledentistry platform to continue to see patients, accept payments and consent, and maintain a high level of patient satisfaction.

Expanding Covid-19 Testing Availability

Med Bar and Simplifeye are collaborating to enable dental offices to provide Covid-19 testing. Med Bar has created a turn-key solution that allows practices to provide testing just to their patients or to the community, and handles the process from booking to payment to reporting results. Discover how it could help your practice provide this much-needed service.

Did you know…


of customers feel satisfied when they use a live chat feature.



of millennials prefer live chat to traditional channels.

Software Advice


increase in website conversions with live chat.

American Marketing Association

Success Shoutout


New Patients Scheduled via Chat Each Month


Average Additional Revenue Each Month


Return on Investment

Upcoming Events

Are you attending one of these virtual meetings? Please stop by our virtual booth to say hello.

Yankee Dental Congress

Jan. 28 – 31, 2021

AAO Winter Conference

Feb. 12 – 13, 2021

Learn how to extend your front desk