Like many practices, Genesis Family Dental in Parkville, MD, has loyal team members who have been helping patients for 30 years.
During that time, technology has changed a lot. So has patient behavior. For example:
With forms and phone calls on the decline, the practice needed an easy way to convert potential patients as soon as they landed on the practice website.
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Live Chat Immediately Increased Patient Appointments
The executive team at Genesis Dental Partners, the practice management company for Genesis Family Dental, implemented Simplifeye’s 24/7 live chat service in December 2020. Simplifeye’s team responds within seconds to answer questions and capture all of the information necessary to schedule the patient.